Organisations

Work is a great source of stress for many. Research shows that stress and anxiety hamper productivity and performance. This is just another reason why it is important to have appropriate support systems in place. VCPS works closely with organisations to build tailored support solutions for their employees.

VCPS provide a range of affordable workplace solutions assist your organisation to effectively measure, and improve in, a variety of areas including:

• Employee satisfaction
• Engagement and well-being
• Customer satisfaction
• Staff retention

We also provide psychometric profiling and assist organisations review the effectiveness of market research strategies. We offer a range of benchmarked surveys to enable organisations to measure key areas as well as providing customised surveys to your needs.

Employee Assistance Programs (EAP) for Organisations

Employee Assistance Programs provide employees with numerous services and interventions designed to identify, manage and resolve emotional, psychological and workplace concerns that may adversely affect their health and workplace engagement. These concerns may arise in many areas; some examples are physical and mental health, personal relationships, family interactions, financial concerns, emotional states, or substance dependence concerns.

The aim of an EAP is to invest in your most important asset – your people. Enhanced wellbeing gives employees the energy and focus to generate improved performance and productivity and fosters a cohesive and rewarding work environment. The effectiveness of the proactive EAP approach has been demonstrated in reduced workplace absenteeism, staff turnover, and disability.

What does a workplace Employee Assistance Program mean for your workplace?

VCPS provides EAP services that deliver:

• Training and consultation programs to assist in the identification and resolution of work performance concerns that are related to employee personal and workplace concerns
• Confidential and timely individual psychological consultation, assessment, diagnosis and treatment, or referral to an appropriate service or resource
• The management of relationships between internal and external services and resources to ensure employees obtain the highest possible health responses

How exactly can EAP assist your organisation and employees?

Our EAP services can assist staff and their managers to:

• Cope with job-related and personal challenges that impact work performance
• Manage job-related crises and critical incidents, including debriefing and resolving ongoing concerns
• Manage the risk of unexpected events
• Decrease work-related accidents
• Improve productivity and workplace efficiency
• Lessen absenteeism and staff turnover
• Promote workplace co-operation
• Position your organisation as an employer of choice
• Recruit and retain staff
• Reduce grievances
• Assist in addiction problems
• Improve staff morale and motivation
• Provide a management tool for performance analysis and improvement
• Assist line managers in identifying and resolving staff problems

Training & Development for Organisations

Our EAP services provide training and development solutions for your staff and management that are tailored for the unique environment of your workplace. Training modules include:

• Communication and negotiation
• Managing difficult clients/customers
• Managing complex clients/customers
• Work / lifestyle balance
• Conflict resolution and mediation
• Workplace aggression and anger management
• Addiction management, including managing drug and alcohol use
• Understanding mental health
• Performance management
• Managing ethical dilemmas in clinical and care work
• Managing organisational change
• Responding to bullying and harassment including proactive organizational concerns and clinical assistance
• Promoting cultural security

Leadership and staff mentoring for organisations

VCPS offers leadership programs developed to suit the needs of your staff and organisation. Our programs include education and skill practice in teambuilding and motivation, leadership style, delegation, communication and performance management. Personal career mentoring is also offered to further enhance career development.

Mentoring and coaching for leadership and staff

VCPS offers leadership programs developed to suit the needs of your staff and your organisation. Our programs include education and skill practice in team building and motivation, leadership style, delegation, communication and performance management. Personal career mentoring is also offered to further enhance career development.

To discuss further, please contact VCPS Business Development Manager, Gil Clendinnen at gil.clendinnen@vcps.com.au or 03 9419 7172.